Coaching As A Preferred Partner For Client

Coaching As A Preferred Partner For Client

The Challenge

Our Oil and Gas client chose us to provide coaching to met their diverse needs. They wanted:

  • A vendor that met their corporate coaching requirements
  • Coaches that could work with very senior, experienced leaders
  • Flexibility to scope each coaching assignment differently
  • Regular reporting of coaching progress

On top of these requirements, they needed a flexible partner. As an example, they wanted us to source coaches in some locations where coaches are hard to find.

Results

We originally provided coaching services to our client as part of a leadership programme, so we were familiar with the target audience.

We started providing on-demand services to them with coaches in a number of locations.

As their demands grew, they needed coaches in some remote locations. Because they asked us ahead of demand, we were able to source and screen qualified coaches to meet their needs.


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Coaching interventions delivered in APAC, Middle East, and Africa.

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Coaching structured to meet our client’s needs and resources.

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38% of coaching relationships extended beyond original contracts.

Solution

Several years earlier, we had delivered a leadership development programme for senior leaders in the company’s emerging markets.

As part of the programme, we provided light coaching. This was so popular that over half of the participants extended the coaching beyond the programme.

Our client then asked us to work with them to structure other coaching interventions. We worked with their global coaching team to structure the right interventions and to make sure our coaches met their standards.

We pushed back on some of their suggestions that were not evidence-based and were flexible in other areas. We proactively identified coaches in remote locations ahead of when they needed the coaches.

Services Engaged

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