The Global Financial Crisis hit everyone hard. Our commodity client restructured, closed assets, and reduced staff count. Many senior leaders left, which meant no bench strength or leader pipeline. When new business opportunities blossomed, the business was not prepared to ramp up and take advantage of them because investment was cut during the crisis.
As their business recovered, building talent became critical—localising jobs and avoiding expatriate hires became a focus. They also wanted to accelerate their productivity strategy and look for new markets for their products.