McDonald’s: SLP Coaching To Support OD Assignment

McDonald’s: SLP Coaching To Support OD Assignment

The Challenge

Rapid growth and expanding opportunities in the Asia Pacific, Middle East, and Africa (APMEA) region was a boon for McDonald’s. As a result, their regional talent management team was stretched thin and needed support for an organisation design project.

Rising to the challenge, Devon Voster worked with their global talent team and volunteered to move to Asia for a three-month assignment.

In less than 100 days, she had to increase her knowledge of organisation design, better understand the cultural and region dynamics, and deliver the project.


We used our Strategic Learning Project coaching process to accelerate learning and help her deliver on-the-job results.


Delivered an organisation assessment, new design, and implementation plan within three months.


Started several longer-term initiatives, including a leadership programme to drive behavioural change and mind-set shifts.


Learned about Organisation Design, engaging stakeholders, and a number of Asian markets/cultures.


Action learning. Project delivery. Clear insight. Coaching expertise.The assignee benefitted from all of these as she went through a blend of our Strategic Learning Project coaching and Personal Training.

Coaching occurred over nearly 4 months, starting prior to the assignment and concluding after her return. This included:

  • Coaching for self-insight and learning
  • On-the-job delivery of the project and practice of new skills
  • Guidance on organisation design principles and process
  • Material and learning on cultures and insights into Asian markets

The project was delivered and the assignee gained significant learning.

“This coaching was unique in that my learning was much broader than I've experienced in the past…(the coach) pushed and stretched me quite a bit.”

Services Engaged

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