To maximise development, LEPT coaching focused on stakeholder management and team capabilities and morale. This included helping the CIO redefine her role as CIO, focusing more on the business and less on operational execution within IT.
Leader Excelerator Personal Training coaching was used to: plan for and reflect on interactions with stakeholders, determine how to make decisions as an IT function, and identify how to improve capability on the team.
Personal insight was encouraged and practical hands-on solutions were identified to improve skills and change perceptions of IT.
Executive coaching continued over the course of a 16-month period to ensure capabilities were gained and the leader was supported throughout the transformation process.